Shipping policy

Here's a professional Shipping Policy you can use for Southern Star Scents on your website:

Shipping Policy

Southern Star Scents Shipping Policy

Thank you for shopping with Southern Star Scents! We take pride in carefully packaging and shipping your order as quickly as possible.

Processing Time

All orders are processed within 1–3 business days after payment is received. During sales, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on the weight of your order and destination.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days (if available)

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Southern Star Scents is not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Lost, Stolen, or Damaged Packages

Once a package has been handed over to the shipping carrier, Southern Star Scents is not responsible for lost, stolen, delayed, or damaged packages. If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damage.

Returns Due to Undeliverable Addresses

Packages returned to us due to an incorrect or undeliverable address may be reshipped at the customer's expense.

Domestic Shipping

We currently ship within the United States.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Southern Star Scents
Email: star@southernstarscents.com
Phone: (325) 201-4534

Thank you for supporting our small business!

This version is suitable for Shopify and gives customers clear expectations while protecting your business.